Out of the Office: Katie McNeill

Focusing on sustainability can often be confused with lower quality experiences or less scope for creativity, but that couldn’t be further from the truth according to Katie.

Alongside sitting on the sustainability focus group here at BeaconHouse Events, outside of the office Katie also operates Townhouse Upholstery, a business dedicated to bringing life back to much-loved pieces of furniture, saving them from landfill and passing their stories onto the next generation.

We spoke to Katie about how she balances creativity with sustainable practices, and how having open conversations about sustainability inspires innovation and ideas at BeaconHouse Events.

How did you come to start your business?

Townhouse Upholstery was launched seven years ago. I started it because I wanted a creative outlet and upholstery seemed like a bit of a dying art which was a real shame. I was looking to get a piece of furniture updated and it didn’t prove easy to find someone who would do it to the level that I wanted; with style and creativity so ultimately I started an evening course to learn how to create what I was looking for and loved it. From there I was keen to see how I could develop to turn my hand to any piece, so I enrolled in a course in Manchester that offered flexible learning and allowed me to translate something I enjoyed into a business.

Have you seen a shift in public mentality towards being more conscious about the life cycle of the products we own?

Absolutely, people are much more aware of what is possible these days but reimagining a piece of furniture isn’t always the most cost-effective method in the short-term. People are still drawn to lower-cost pieces like IKEA because they are more affordable and it is fit for purpose a lot of the time, but if possible it is certainly worth investing in higher-quality pieces because they will last forever and ultimately save you time and money in the long-run.  You can be creative with how you adjust and give new life to these pieces as your taste changes or they need updating, rather than just throwing them away.

It’s heartening to see that more people are making conscious choices when it comes to ‘fast furniture’ and being more aware of how easily we dispose of things as a society when that doesn’t have to be the case. As far as possible, the products that I use during the upholstery process are sustainable materials so every part of the process is having a positive effect on our planet.

How have you brought your learnings from Townhouse Upholstery back to the office?

We have a sustainability focus group here at BeaconHouse Events that I really enjoy being part of. How far we can go with sustainable ideas for clients is always a balancing act against budget, but we work together as a team to understand what is realistic and still put creativity at the heart of what we are delivering, while still keeping that sustainable vision front and centre. My learnings outside of BeaconHouse has made me aware of the life cycle of materials or graphics that we use on-site and we try, where possible, to not date items so they can be reused or repurposed for future events.

As well as being great for the planet, looking after older pieces of furniture protects the stories that come with them too. I remember working on one particular piece that had belonged to a client’s granny, they remembered sitting with her and using the piece and it was so much more than the physical object that we were restoring – it was making sure that those memories stayed in the family even after she had passed. I quite often find hidden objects inside older pieces of furniture – things like old coins or jewellery, I’m always fascinated with the stories that come with every commission and how we can incorporate them into the finished work. The events industry incorporates a lot of storytelling and how to creatively bring ideas together, so there is much more crossover than you would initially imagine.

How have you developed your understanding of what sustainability means in practice?

This time last year I joined a sustainability events course to really understand where our sector is going, share ideas, and learn from other experts in the industry about what’s possible. I enjoyed learning more about how small, conscious choices can make a big difference – that’s something that I think we deliver consistently as an agency and is a strength across the whole team, which is led by Sarah’s drive and vision for a greener future for the industry. It’s really made me take time to step back and consider things like whether we need that swag bag, branded pens or plastic giveaways, or if that is just the easy route because it has always been done. Instead, we focus on what is going to have a positive impact on the delegates and help our client achieve their strategic ambitions. By examining where we can make considered changes, we can often free up budgets to create an even more meaningful experience, which is also positive for people and the planet.

By being more informed, interested, and staying ahead of trends in the industry we can guide and influence our clients when it comes to the topic of sustainability which can often seem too big to tackle.

How does the internal sustainability group help to keep you moving forward as a business?

With so many projects going on at once within BeaconHouse it can be difficult to know what colleagues are working on and where they have had success. The internal focus group allows us to share information, positively challenge each other, and share ideas and learning so we don’t stand still. We meet monthly which means we can action ideas quickly and efficiently. We evaluate each event through our carbon tracking platform TRACE when it is complete, and with so many client projects overlapping we can often use the learning from one to directly impact the planning of another by sharing that information in a timely way and talking through what we think went well.

Finally, what would you say to people who think making sustainable choices is about stripping things away?

What I’ve found in upholstery and at BeaconHouse is that sustainability is creative, exciting, and forward-thinking – it’s not about saying no to things and stripping things away from the experience.

Making sustainable choices doesn’t mean being boring or not pushing boundaries, exactly the opposite, it gives us more freedom to innovate, to be story-led, and to create new experiences, rather than relying on what has always been done. It doesn’t have to be telling people to stop doing something, or taking things away – it’s about creating something new and positive for the future, and I think that’s exciting.

Sustainability doesn’t mean lower-quality experiences, it is about saying yes to creativity and being curious about what is possible.

 

Is a keynote speaker the right choice for your next event?

We work with a range of clients to engage their people and celebrate teams, a strategically chosen keynote speaker can set the tone of the event while inspiring your delegates in a meaningful way. Before you jump into hiring the hottest new keynote in town, it’s important to understand whether they support the strategic aims of your event and the current mindset of the people in the room to make the most from your investment.

Ivan Hollingsworth is a workplace culture expert and founder of Centric Consultants, an organisation dedicated to helping individuals, teams and organisations to thrive. Speaking about how organisational mindset can have a direct impact on the success of an event he said, “events don’t sit in a silo and sometimes a team just isn’t in the right head space to be engaged, and it can have a detrimental effect if people come away thinking ‘so what?’. However interesting a keynote speaker is, a stressed or burned out team is unlikely to come away feeling inspired and there are positive alternatives that might be a great fit for your event instead. By spending the time to understand the purpose of your event and mindset of attendees in advance, you can deliver an event that addresses real-world organisational issues and has deep and long-lasting impact back in the work place.”

Benefits of a keynote speaker

  1. Inspire and Set the Tone

An established and relevant keynote speaker can set the tone of an event by energising the audience and establishing a theme for the day. Their expertise and charisma can capture the attention of attendees and inspire enthusiasm as long as there is a clear reason or call to action that will outlast the event itself.

  1. Boost Brand Credibility

Partnering with a renowned keynote speaker can lend credibility and prestige to your event. A well-respected speaker who aligns with your brand, vision and values can elevate your event and create a buzz outside of the day itself.

  1. Convey a Strategic Message

An expert speaker well-briefed by your event team can compellingly present a complex, strategic message, getting your audience on board and invested in going on the journey together.

  1. Enhance Attendee Experience

A memorable keynote address can enhance the overall experience of the event, especially if your audience is in a positive and receptive mindset in the lead-up to the event. An inspirational and relevant speaker will leave a lasting impression on attendees and encourage future attendance if you set the bar high.

It can be tempting to opt for a big name or a trending speaker on the circuit, but if you want to add real value to your attendee experience and future engagement there are some key things to consider before you make that booking:

Are they relevant to your event and delegates?

Any speaker that you choose to partner with should be relevant and relatable to your audience and organisation. Consider their background, expertise, and whether their message resonates with the attendees’ interests, needs, values, and mindset – otherwise it risks becoming just a ‘nice to have’.

Alignment with Event Goals

Spend time interrogating the goals of your event – how do you want people to feel? What do you want them to remember? How do you want them to act when they leave the event? Once you have established each of these elements, ask yourself whom on your speaker shortlist aligns with these goals the best, or if a keynote is even the right option at all.

Event Timing and Format

Consider whether a keynote talk fits well within the event schedule or if alternative formats such as panel discussions, workshops, or interactive sessions might be a more effective way to engage your audience. If your event is online or hybrid, look at how all delegates can have an equitable experience with the information being shared.

Diversity and Inclusion

Wherever possible strive for diversity in your speaker lineup. Including different perspectives can enrich the conversation and show your commitment to inclusivity and equity in your organisation.

A keynote speaker isn’t the only option to engage your team at your next event. Your event management team can work with you to scope out the best fit for your long-term people engagement ambitions. This could include:

  1. Panel Discussions

Panels can offer a broader range of perspectives and foster interactive dialogue, which might be more suited for certain topics or teams.

  1. Workshops and Breakout Sessions

Breakout sessions can provide more direct engagement and hands-on learning opportunities, appealing particularly to audiences looking for practical takeaways or disengaged teams who you want to include in the conversation.

  1. Fireside Chats

High-profile speakers on a big stage can sometimes feel too removed from people’s everyday stressors or to-do lists and you run the risk of disengaging rather than inspiring. An informal, interview-style conversation between a moderator and an expert can facilitate a more relaxed and relatable exchange of ideas and can be a more accessible way to share ideas or calls to action.

Selecting a keynote speaker involves careful consideration of your event goals, audience, and budget. While a keynote speaker can provide immense value by setting the tone and delivering critical messages, there are alternative ways of sharing your key messages which might better suit where your organisation is today. Ultimately, an expert event team will help to guide you towards the right choice to ensure a memorable and impactful experience for all attendees on the day and back in the workplace.

For more information on how to create a sustainable and impactful event contact info@beaconhouse-events.co.uk or give us a call on +44 (0)191 691 3456