BeaconHouse Events partners with North East environmental charity to pioneer industry-wide change

Our strategy aims to address two key pillars in the coming years when it comes to reducing carbon; internal emissions and event carbon, the latter of which covers the emissions from client events delivered by the agency, the majority of which comes from travel.

We thought long and hard as a team about whether we wanted to offset our carbon impact as a business and ultimately, we wanted to give back ethically to communities in our immediate vicinity here in the North East, rather for opting to plant trees or support projects overseas.

We have committed to donate the company’s annual carbon footprint offset equivalent each year to a regional project, which in 2022 was approx. 7.5 tonnes, and we are aiming to decrease carbon emissions by 5 percent year on year by taking steps including moving to a new office space to lower our heating bills, looking at energy consumption, and sustainably sourcing materials. However, we recognise that the event industry has a major impact on our planet, and our internal carbon emissions as a business only accounts for a small proportion of our yearly total, the rest is generated from the client events we deliver. It is our job to lead change within our sector and model what is possible for other event agencies and rather than handing over responsibility to our clients, we are working with them to make consistent, considered changes together.

90 percent of event carbon comes from audience travel and we want to take some accountability for the carbon impact that our events generate. Therefore, we have also committed to offset the remaining 10 percent of event carbon (equating to approx. 31.6 tonnes for all major events delivered in the 2022-2023 financial year) and donate the carbon credit equivalent to bolster our donation to Groundwork’s Nature-based solutions programme. We believe it is our responsibility to support our clients and their delegates to make better choices about travel and think about how they can safely take actions like car sharing or sustainable travel, we will then work with clients to help them understand and choose solutions to reduce their travel emissions. This could include using apps like ‘TripShift’ which tracks individuals’ movements, and how you are travelling, and uses this vital data to understand behaviours and patterns of travel to support a change to more sustainable mobility, implement positive strategies to reduce emissions, and offset individual’s impact.

Steven Roberts, Chief Executive of Groundwork NE & Cumbria said:

“BeaconHouse Events are showing how any business, big or small, can play a part in helping to tackle the environmental challenges we all face. I really am moved by their generosity and their genuine interest in Groundwork’s pioneering work around Nature-based Solutions and biodiversity net gain.  Their contribution will help us continue our work to revitalise estuaries across the region which has already had notable success in conserving and restoring eco-systems. Their support is a great example of partnership in action and we hope it will be the start of a long and productive relationship, as well as encouraging other organisations to follow suit!  Any organisation looking to build, or enhance their corporate environmental and sustainability strategies, can explore working with us through our new investor portfolio. Together we can make a difference.”

By collaborating with our clients, delegates, and other event professionals we can make consistent, real change as a sector, rather than passing the carbon buck on to the businesses we work with, many of whom are right at the start of their ESG journey or are simply overwhelmed with the options available to make strategic change. Everything that we have planned works in tandem with our growth plans for the coming years and allows us to support our clients to achieve both their business ambitions while supporting them to reach their own ESG goals too.

Alongside our environmental commitments, our ESG strategy also outlines plans to track ESG activity via timesheets and donate the equivalent amount of time or in-kind support to local community groups supporting health and wellbeing, quality education, and economic growth.

To speak to the team about creating sustainable events and achieving your business ambitions email email info@beaconhouse-events.co.uk

Case Study: ATOMICON, A conference like no other

The client 

ATOMICON was created by Andrew and Pete, founders of the highly engaging network ATOMIC, a worldwide community of small and mighty businesses sharing advice, training, and programmes to support entrepreneurs on their growth journey. ATOMICON is a conference like no other, bringing ATOMIC members and the wider business community together to engage with world-class speakers, engaging content, and epic sales and marketing content, all geared towards businesses that want to outperform their size.

How it started 

We first started working with Andrew and Pete back in 2019 when they had already sold out the inaugural event in Newcastle and were looking for support with on-site planning and to make sure the day went off without a hitch for their 300+ attendees. By taking over the logistics and organisation of the event, we allowed Andrew and Pete to dream up the really fun elements that make ATMICON so special.

Since then we have worked with the team to bring their virtual conference to life during the pandemic in 2020, before coming back to Sage Gateshead in 2021 and 2023, and we’re already looking forward to the next conference in 2024!

The conference 

After an online edition in 2020, an online teaser in early 2021, the event came back with a bang in November 2021 featuring Dragon’s Den Star Deborah Meaden, Facebook guru Ann Handley, keynote extraordinaire Drew Davis, and TikTok star Kyne alongside a variety of other parallel sessions. The Sage Gateshead provided a perfect backdrop for the learning, alongside the entertainment on offer for attendees including Cyclone Machine, Selfie Spots, Gif Generator, sweeties, and a comfortable chill-out zone. The fun started on the afternoon prior with member meet-ups, a Speaker party at ABOVE, and a Pre-Party Jazzy Shirt Party at Livello. The event culminated in an after-party at the hotspot Revolución de Cuba. Online guests were treated to live streams of the content alongside exclusive competitions and virtual parties.

In 2023 we welcomed 1,000 delegates in person and virtually to ATOMICON. We returned to Sage Gateshead to welcome solo entrepreneurs from across the globe to be motivated by the stellar speaker lineup, including Joe Wicks, Chris Do, Rob & Kennedy, and the ever-inspiring hosts and founders Andrew & Pete.

During the conference, the Sage concourse was alive with activations from sponsors including a prosecco wall, a GIANT inflatable whack-a-mole, arcade games, and sweets galore. The main conference activity started on the afternoon prior with fringe events across the city, member meet-ups, a Speaker party, and a Pre-Party Jazzy Shirt Party at the By The River Brew, taking advantage of the glorious weather. Online guests were treated to live streams of the content and virtual parties within the platform Flox.

Flox was also utilized for ATOMICWorld – for the two weeks before ATOMICON, ATOMICWorld covered a range of marketing topics from world-leading experts in a daily speaker slot with live Q&A, alongside 40+ curated networking sessions.

How we work together 

We work with Andrew and Pete, as well as their wider team including designers, the social media team, and ‘FOMO Creator’, along with their membership managers to explore how we can learn each year and create a bigger and better experience for ATOMICON attendees. Alongside daily communications in slack with the best emoji use, we thoroughly enjoy a monthly meeting with everyone involved in the project to make sure that we are on track and to explore new ideas together.

On the run-up to the event, we manage venues, the virtual platform, speaker sourcing and briefing, supplier liaison, AV, exhibitors, and branding, while on the day we’re on hand to look after registration and onsite delivery to give everyone peace of mind that there will be no surprises.

What the client says… 

“We love working with BeaconHouse Events, delivering an annual 1,000+ hybrid conference like no other with an international delegation growing year on year. We need all hands on deck from initial bookings of major personalities such as Joe Wicks, to being onsite from the crack of dawn on the event days BeaconHouse is a fantastic extension to our team. All details, large to small are considered, with Sophie and Rebekah always ready to explore our wildest ideas and turn them into a reality each year.”

Andrew Pickering, Co-Founder, ATOMIC

Best seat in the house – How does your seating arrangement impact delegate experience?

There are lots of things to take into consideration when thinking about where and how to get your delegates comfortable. What is the purpose of the event? Do they already know each other, or are you trying to help people connect? Do people need space to make notes during the speakers sessions? Different seating arrangements can majorly influence the learning experience and have the power to alter or enhance the whole atmosphere (your speaker can be the most interesting person in the world, but if you’re sitting behind a pole with a numb bum it won’t be that engaging).

So how can you make the most of your seating options to meet modern audience requirements?

Classic theatre set-up 

Close your eyes and imagine a traditional conference speaker set-up, and this is probably what you see. Theatre style is made up of rows of chairs facing the stage and is great for an event where the main focus is on one, or a range of speakers with a large audience, something like an annual company presentation, product launch, or awards show where you want your delegates attention centered on the stage. If you’re going with theatre-style seating, remember that it is not particularly well suited to taking notes or audience participation. Sitting for long periods can cause people’s attention to wander, so reassure them that stretching their legs, grabbing a drink between speakers, or using the loo is permitted by arranging the seating accordingly. Rather than long rows, create smaller sections of chairs so attendees can move around the space without awkwardly weaving along rows or disturbing others. Modern venues like The Glasshouse International Centre for Music (venue formerly known as Sage Gateshead)  have tiered seating so no one is looking at the back of someone’s head rather than the stage.

Life is a Cabaret 

Cabaret or café style seats delegates in small groups around a circular or overall table, with the chairs in a semi-circle so everyone is facing the stage (no awkward turning or craning necks here). This option is perfect for fostering conversation and for more interactive meetings where you want your attendees to do activities, workshop ideas, or discuss key themes throughout the day. This style lends itself well to taking notes or doodling, something that can be helpful for visual and kinetic learners. Small groups like this can be really helpful to get to know more people rather than only being able to speak to the people sitting on either side of you, but this can cause distractions or side conversations during presentations. Circular seating patterns like this also eliminate the problem of finding the best seat – all vantage points offer the same view and experience!

Classroom 

Just like school, each delegate gets their own table with plenty of space to make notes and spread out – all facing the front of the space. This setup is great for taking detailed notes, using laptops or tablets, or even enjoying a drink and a snack while listening to the speaker without any balancing on your knees. Consider this option if for a training session, where there might be lots of information to refer back to. Classroom style is great for sharing ideas with the group as a whole or interacting with the speaker, but it can be restrictive when it comes to group work, so carefully consider how you want people to interact with each other during the session. Interactivity can be accomplished in this setting with live polls, Q&As via mobile polling platforms such as Slido.

Flex appeal 

Flexible seating arrangements allow for the best of all worlds, allowing you to customise your setup depending on the purpose of each session during the event. Use chairs and tables that are easy to move or adapt and reconfigure the room in between each period to accommodate different types of activities, learning, or idea sharing. This type of arrangement is particularly handy for events with multiple sessions, breakout groups, or opportunities to engage and keeps your delegates interested and meeting new people, rather than sticking to the core group on their table or in their row.

Mix it up 

Seating doesn’t have to be boring! Showcase your creative side by incorporating some unique or quirky pieces into your event chill-out spaces, or split up your spaces to include multiple ways for people to relax. Think beanbag chairs, comfy sofas, swing sets, or even deckchairs in an outside space so your delegates can enjoy the fresh air between sessions. Not only are they comfy, but they will make a great photo op too.

Quiet seating areas 

The hustle and bustle of a conference or event can be overwhelming for some people, and sitting in a crowded room with strangers doesn’t make everyone feel comfortable. Create a quiet seating space where people can go to relax and escape the busy atmosphere. Signage can make it clear to other delegates that this space is not for taking calls or meetings, it is a sanctuary away from the main event space. Make sure there is lots of space to spread out, use low or dim lighting, and limit noise and distractions.

Power to the people 

Note-taking apps, emails, project planning tools; having access to our devices for a full day without the power running low is an important part of the conference experience. Many attendees will expect sustainable event materials like itineraries, notes, or venue information to be provided digitally, which means they will be using their devices more than ever before, so when you’re planning your seating arrangements, make sure that there is adequate access to power, without having to crouch by a wall socket. You could even invest in portable charging stations or wireless charging pads to keep your delegates connected and engaged.

To speak to the team at BeaconHouse Events about the best way to bring your next event to life, contact info@beaconhouse-events.co.uk

Do you Doodle? The power of sharing ideas through drawing

A space to do-odle. 

Were you ever told off for doodling at school? Well, you might be surprised to learn that doodling is much more than simply a way to keep yourself awake; the act of doodling can actually help you solve problems, understand complex information – especially if it is being delivered verbally – and create new ideas. In 2009, there was even a study by Harvard Medical School that looked at how doodling can help us retain and process information; the research team asked two groups to listen to a long voice message, one group just listened while the other was asked to perform a simple doodling activity. The results? The group of doodlers recalled 29 percent more information than the other group, and the research team concluded that, for some people, paying continuous attention to something for too long overstrains our focus and allows our minds to wander.

While an auditory learner will be captivated by listening to a keynote speaker, if you are a kinetic learner, having the space and tools to doodle and make notes during a presentation can make all the difference to your experience during and after an event.

A tool for visual learners 

But it doesn’t always have to be you who is doodling! For visual learners, the way that information is presented can be just as impactful as the information itself. That means illustrating data and providing well-designed materials to bring key ideas to life. We’re always looking for new ways to give every delegate a meaningful experience, and the brilliant team behind InkyThinking is often on hand to bring our events to life in a unique and visual way.

At many of our events, we have brought in the team to deliver rich picture design; a way of dynamic visual storytelling, crystallising messages on one page, and providing teams with an engaging tool to start conversations and carry on learning from the event back in the office. A rich picture is an impactful way of collating many ideas together on one page and, literally, showing your big-picture thoughts for the future of your organisation, complexities in teams, or challenges on the road ahead. Not only that, you can take it back to the office as an amazing piece of artwork as a legacy for your event, giving people who couldn’t be there the chance to get involved in the conversation too.

Outside of the event 

No two events are the same, and while photography can capture moments, emotions, and scale, sometimes the ideas and nuance of conversation can be difficult to explain after the event is done and dusted. Organisations invest a lot of time and resources into creating events with impact, so having a visual way of sharing what happened post-experience is a great way of extending the reach of your ideas. Dynamic pictures can be shared on social media channels, posted to your website, and displayed in your reception area, creating a legacy in a way that photography just can’t capture.

Are you a visual learner? What resources or spaces would you like to see at events to help support your learning and enhance your experience? To speak to the team about working with BeaconHouse Events to bring your ideas to life, email info@beaconhouse-events.co.uk.

Is the Black Tie Dress Code a thing of the past?

To fully meet the traditional black tie brief, you could choose to don a dinner jacket, white shirt, black bow tie and dress shoes, or opt for an evening gown more akin to old Hollywood glamour than office chic (dresses crafted from silk, satin, chiffon and lace are all black-tie winners according to fashion designer Samantha Benveniste). These strict dress codes should help delegates to understand what the expectation is ahead of an event and give an insight into what other guests will be wearing so they can prepare in advance, but it can also add extra pressures and expense if you don’t have anything handy in your wardrobe and feel expected to buy a new dress or hire a tux.

 

Shifts in workplace culture, particularly with start-ups and tech companies, has seen a noticeable move away from traditional dress codes in the office. According to a study conducted by the Society for Human Resources Management as many as 24% of businesses in the UK now offer a flexible dress code policy and this relaxed approach reflects a broader trend towards creating a more vibrant and inclusive work environment – making the black tie dress code even more obscure to modern workers. Millennials and Gen Z now dominate the workforce and they are leading the way with a more casual dress both in and out of the office. In fact, 74% of millennials said they thought that a relaxed dress code positively impacted their productivity.

Not everyone is ready to get rid of the chance to feel a little fancy in 2023. According to market research firm Mintel, 37%of people in the UK still believe that dressing formally to a work event is a sign of respect and seriousness in a corporate setting. Certain sectors, like finance and law, are much more likely to adhere to these stricter guidelines for event dressing – usually down to maintaining a level of tradition and meeting client expectations for professional services.

We spoke to one North East based business leader in the manufacturing sector, who said, “I like that black tie events give everyone the chance to dress up, these events are usually a celebration of our team’s achievements and it adds sense of occasion that feels different and exciting. Most members of our team love the chance to get their glad rags on and take part in something out of the ordinary that marks all of their hard work during the year.”

Love it or hate it, the formal attire dress code has been a part of events since 1860 when the first dinner jacket was first worn by the Prince of Wales (later King Edward VII). The jacket was initially born out of practicality as he wanted to wear a shorter jacket when on his yacht and this style evolved into the form of eveningwear that we know today. But, as its unlikely that you will be sailing to your event in 2023, is requiring guests to dress in a certain way still fit for purpose in 2023? We turned to LinkedIn to find out what our network had to say…

Surprisingly 84 percent of people who responded to our poll said that they still enjoy black tie events and love the opportunity to get dressed up, with only 16 percent of people thinking that they are a bit old fashioned.

So, it turns out the black tie dress code is not totally obsolete but it’s certainly on the down turn and will undoubtedly become less and less prevalent as younger talent moves up the ranks. Do you still love the chance to get dressed up? Head over to our social media pages and let us know your thoughts…

To find out more about creating an experience that your delegates will remember, right in the North East contact info@beaconhouse-events.co.uk

Ready for any event-uality: Meet our Event Manager Katie

Hi Katie! You’ve been at BeaconHouse Events since 2018 what did you study? 

Seventeen-year-old Katie thought that Acting would be a sensible choice for a university degree! I wanted to go to university and I always enjoyed, and was good at, drama at school so I took a place in the Acting degree. I did my first two years in Bournemouth and finished my final year here in Newcastle before heading up to Edinburgh for a month to perform in a show at the Edinburgh Fringe Festival.

What did your first role look like after Uni? Did you know you wanted to work in the events sector right away? 

When I got back from the Edinburgh Fringe, I knew that a career in acting wasn’t right for me. The reason I didn’t pursue a career on the stage is that I found it too stressful, I didn’t enjoy the pressure and the anxiety of going on stage so I came back to Newcastle and ran a B&B; cooking breakfasts for 40 people, cleaning the rooms and working behind the front desk which was a complete change from what I was used to! From there I started working on Reception for a large chain hotel which I really enjoyed. After I had been there a little while, they happened to need support in the events team while a colleague was off sick and asked if I would be interested in joining the team and covering. I was good at it and I guess the rest is history! Working in events was nothing I ever planned for – I’m not a natural planner outside of work.

I knew that a role in the venue was not something I wanted to do long-term, but I wanted to stay in the industry and stay in the North East, so when I saw the role advertised at BeaconHouse I jumped at the opportunity.

While working in a venue is completely different from working agency side, it is still very busy and you have to learn to juggle a lot of tasks at once and maintain a level of professionalism. I think that knowledge of what goes into an event from a venue perspective, and the on-the-ground learning in that role, really helped me to transition into the event manager position here at BeaconHouse pretty quickly.

Did your stage training prepare you for a career in the events sector? 

While I didn’t enjoy the pressure that comes with performing, it did prepare me for being able to step out of my comfort zone and to positively react to any situation, which is helpful when you are on-site and dealing with any number of possible scenarios. Working on-site is my favourite part of the role and having the skills to be able to think on your feet when you are dealing with delegates, venues, and clients is definitely a skill that I’ve brought with me – the show must go on right!

What did you want to be when you were growing up? Did you always want to be an actor? 

Not at all, I either wanted to be a vet or I wanted to run my own rehabilitation centre for orangutans in Borneo!

While I was working with the events team at the hotel I had the opportunity to take eight months to go exploring and I was lucky enough to see a semi-wild orangutan in Borneo which was just an incredible experience. I have a curiosity to try and experience new things which I think is a skill that is really valued in the events industry – being curious and excited to bring new experiences to our events is a huge part of the role and you can only create new things if you take an interest in the wider world around you and are inspired by it.

You’re originally from Cornwall, why did you choose to build your career here in the North East? 

I have family connections to Teesside and am a huge Middlesbrough fan. I originally intended to move here for a year, go to loads of games, and then move back down South, but I completely fell in love with the region and didn’t want to leave! I don’t think I could live anywhere else in the UK now; I’m one of five siblings and none of us live any further South than Sheffield!

I have a golden Labrador, Luna, and the North East is such a great place to explore with her too.

Speaking of Luna, the BeaconHouse office in Hoults Yard is dog friendly – what does that mean for your work-life balance? 

It’s amazing. I had always wanted a dog, but I didn’t think that there would be enough flexibility working in events to do it. About a year into the role I decided that I would like to get one so I spoke to Sarah and Cat and asked if I could change my working hours to have longer lunch breaks so I could cycle home and walk her, and asked if she would be able to come into the office sometimes and they said yes. When she was just a pup she would just come in on a Friday so she wasn’t too disruptive, but now she is older she comes in all the time. Though we’ve not trained her to be helpful on-site yet! She would love to welcome delegates.

The office is perfectly located to walk her on lunchtime by the river or along the Hadrian’s Wall cycle path which is also nearby. Bringing Luna into the office gives me a real incentive to step away from my desk over lunch and get some fresh air; I value that hour to be able to think, come up with new ideas, and re-focus, especially with the busy season that we have coming up.

Are there any misconceptions about the industry that you would like to see banished in 2023? 

I still don’t think there is a lot of understanding about the level of work and level of detail that goes into the events that we create, especially outside of the sector. I remember during my first week at BeaconHouse Events, I was working on a major awards event and was asked to write the script for the evening – I had no idea that that was part of what an event agency would do! All these little things go into making an event a success and we often spend over a year researching and planning for our clients which is the part no one sees. As a team, we are already planning experiences for September 2024 and there are always events at different parts of their planning life cycles running simultaneously. The job is so much more than the common stereotype of booking rooms, walking around with a clipboard, and ordering lunch.

Is there a particular part of the process that you love getting involved in? 

I do love the end point of being on-site and seeing months of hard work cumulate into an experience that the client is proud of. I do like the pressure and the high stakes of being on-site too.

I also spend a lot of time pre-event working with speakers to make sure that they feel comfortable and prepared before they get up on stage which I enjoy. I hate public speaking so I think I can empathise with what would make me feel more confident. We have so many different types of speakers partnering with us for events, and not everyone does it professionally – often they are simply experts in their subject matter and need some additional support to make sure that they have everything they need in advance to do an amazing job. It can be nerve-wracking to stand up in front of 600 people so knowing that there is someone there who has your back and can walk you through the process is only going to add to the quality of the event.

Do you have any events that you look forward to every year? 

That’s a hard one because I work with so many different clients and it is the variety that is part of the reason I love my role but one that stands out is Planet Mark. They have been a client of mine since they first partnered with BeaconHouse in 2018 and each year we deliver their annual awards, looking after everything from guest booking and management, sponsorship relationship management, budget management, and cost control. Together with the management of the entries and judging process, script writing, production, staging and AV, venue management and liaison, and venue dressing.

It has been fantastic to see the team grow in the time we have worked together and to have been a part of the amazing things they have achieved.

And finally, who would your dream client be? 

I’m not sure that I have a dream client as such but if there was an opportunity to put on an event that encompassed all of the things that I love; sustainable travel, food, good wine then I’m there! I love outdoor events, like the kind we organise for The Great Run Company, so I would like to deliver more of those. They are a totally different kettle of fish to a traditional corporate event – there is so much to consider when it comes to health and safety and logistics, even the weather has a role to play!

Six things to do in the North East if you’re visiting for an event

We worked with the team at NIC-A to support with full logistics planning from invites, venue sourcing, liaison, speaker and delegate travel bookings, stage management, and onsite delivery and the event ended with a reception and dinner at Blackfriars restaurant which allowed our international delegation to experience a taste of Newcastle’s medieval past. This got us thinking – what are the things you can’t miss in North East if you’re visiting for a conference this year?

BALTIC Centre for Contemporary Art

Take a short walk across the Millennium Bridge to the Gateshead side of the River Tyne and you’ll find the Baltic Centre for Contemporary Art. This world-class gallery stretches over five floors and is free entry so it’s the perfect way to spend a few hours in the city, even on one of the drizzlier days. Head to the west-facing windows of the old flour mill for a dramatic view up the river and across the city, taking in the iconic Tyne Bridge.

Entry is from 10 am. Visit the website for further details on events and exhibitions taking place during your visit: https://baltic.art/

Newcastle Castle and Keep 

Steeped in history, this imposing Norman fortress is a rugged reminder of northern England’s turbulent past. Just a stone’s throw away from Newcastle Central Station, the castle is where the story of Newcastle began and the reason the city got its name – now it welcomes visitors seven days a week where you can explore and enjoy hidden stories of the keep and its former inhabitants. Used in many films, serials, and other video shorts to set the scene that you are in Newcastle, it is the quintessential view over the River Tyne!

Opening times, events, and further information can be found at https://www.newcastlecastle.co.uk/

Visit the North East coast

Hop on the Metro from Newcastle City Centre and in 20 minutes you’ll be soaking in the beauty of the stunning North East coastline. Boasting white sandy beaches, dramatic views, and some of the best fish and chips in the region, no trip to the North East is complete without a trip to the seaside. The Metro underground train will take you right from Central Station to Tynemouth where you can get your fix of fresh air before all the hard work begins. The Metro system can also take you directly from the city centre to the airport, so you don’t have to worry about getting stuck in traffic when you’re heading home.

Find out the latest travel news, maps, and prices for the Metro at https://www.nexus.org.uk/metro

A stroll along the Quayside

Conferences and events can be overwhelming, so get out and stretch your legs with a walk along the scenic River Tyne which runs through the heart of the city. A 15-minute stroll along the river will bring you to the bustling Ouseburn Valley which is paced with independent eateries, a thriving city farm, pubs serving local suppliers, and street art celebrating the city’s shipbuilding past. Today the Ouseburn Valley is made up of social and cultural venues, nestled alongside reminders of the area’s industrial heritage, including the old flax chimney outside the famous Cluny bar and music venue and the recently refurbished Ouseburn Railway viaduct.

Traditional North East dishes

If you fancy a bite to eat after a busy day, you’ll find traditional North East food, friendly company, and good cheer – with a fresh, modern touch at Broad Chare, which is listed in the Top 50 Gastro Pubs, the go-to place to find the best pubs to dine in in the UK. Nothing fancy, nothing fussy, just genuine warmth and an open-hearted welcome which is sometimes just what you need after a day of networking and inspiration.

https://thebroadchare.co.uk/

Mocktails with a difference

In 1898, with Queen Victoria still on the throne and the North booming with newfound industry, a water closet was installed for the people of Newcastle. Nowadays W.C bar is housed in that same Victorian public toilet beneath the well-known Bigg Market, but don’t let that put you off! Its extensive drinks menus have added to the appeal, especially the remarkably lengthy list of cocktails which can mostly be served alcohol-free if you ask. They have a wide range of interesting soft drinks and it is worth a visit for the quirky venue alone.

https://wcnewcastle.co.uk/

We always encourage our delegates to get out and see our city in the most sustainable ways possible, and visitors to Newcastle will notice the abundance of Neuron scooters that are available for you to hop on and start exploring. Download the app and see more of the North East in a way that doesn’t cost the Earth.

To find out more about creating an experience that your delegates will remember, right in the North East contact info@beaconhouse-events.co.uk

What is a good festival and how do you create one?

This ambition meant working hard to deliver a diverse events programme with the aim to make our core events truly accessible, considering those with different protected characteristics and ensuring we meet a wide range of needs and make everyone feel as welcome as possible.

As well as speaking to people from our community for their suggestions on how to create a welcoming and inclusive atmosphere across the week, we also considered everything from how to minimise the use of single-use plastics to delicious food options that helped guests to make more conscious choices! Across the week our Good Festival Ambition came to life in many different ways…

  1. Festival buddy system

We know that attending an event alone can be an intimidating experience for some people, that’s why we put a buddy system in place that gave attendees the option to be met by a friendly face from the TechNExt team or wider community on arrival. Festival buddies helped attendees feel comfortable at the event by chatting over a coffee on arrival, introducing new faces, or helping them understand more about the content of the event and what was planned that day. Anyone could apply for a ‘buddy’ through the ticket booking process.

  1. Sustainable catering

The catering was designed throughout the week to reduce carbon emissions by encouraging people to make conscious choices about what they were consuming. That meant that all buffet options at the Main Stage event and Festival Party were meat-free and the menu for the 120 guests at the conference dinner was vegetarian by default, with delegates being asked to ‘opt in’ to the meat option if that was their preference. The result was 55% of the attendees at the dinner choosing the meat-free options, as opposed to the average of only 10% that we would see at a usual event, greatly reducing the carbon footprint of the event across the week. We also worked with venues to ensure that single-use plastics were replaced onsite with environmentally friendly alternatives and recycled event materials wherever possible.

  1. Quiet spaces

A major event like TechNExt can be overwhelming so we made sure that there were signposted quiet areas in each venue where delegates could take time away from the crowds. This space was designed for everyone to make the most of, but we took steps to help guests understand that it was a sanctuary away from the event activities and not a place for meetings or phone calls.

  1. Accessible venues

With events taking place up and down the region we cherry picked venues that were easily accessible by public or alternative transport and communicated green travel options with delegates in advance of the event. From trains to metros, car sharing, e-scooters and bikes we had guests utilising a range of environmentally friendly ways to get around events. We also ensured that venues that were used across the festival programme were as accessible as possible to attendees.

  1. Funded tickets

The tech sector is diverse and we wanted to give as many people as possible the opportunity to be inspired, share their knowledge and gain insight into the latest developments in the North East tech sector. We knew that cost may be a barrier to some individuals or organisations so we offered several funded and supported places for the Main Stage conference and the party, allowing those who may not usually get access to such events a chance to be part of the festival. Funding was also available to allow a range of organisations host their own fringe events too.

We are always interested in how we can continue to learn and develop the kind of experiences that we offer delegates. Let us know what you would like to see as part of a ‘Good Festival’ of the future.

To speak to the team about your event ambitions for 2023 and beyond call on 0191 691 3456 or email info@beaconhouse-events.co.uk

From upholstery to events, Meet Katie our Project Coordinator who has you covered.

Katie joined the BeaconHouse team in early 2023 to support on the delivery of TechNExt, a major new tech festival that took over the North East this June. The event was attended by over 3000 people across the region and included over 50 events, and after getting stuck into everything from organising industry dinners, briefing speakers, working with fringe event organisers and liaising with suppliers, Katie decided to stay with the BeaconHouse team long-term and bring her skills to the other clients in our portfolio. We caught up with Katie to hear what drives her and why she loves living and working in the North East.

What did your career path look like before you joined BeaconHouse Events?

I studied English Literature at university in Newcastle and took a year out while I decided what I wanted to do next. During that year I did voluntary work in South Africa and part of that project involved organising a fundraising ball. Until then I hadn’t really had experience in what went into delivering something like that and, as I love organising things, it was a great fit for me. When I came home I looked for a role where I could put those skills into practice and I joined the team at CastleGate in central Newcastle as an events coordinator, and then events manager. I worked with the team there for almost 10 years, organising everything from conferences to weddings and corporate meetings, but after a long time in the business and having two children, I decided to try something completely new and I left to set up my own upholstery business.

I really wanted to establish a business that allowed me to be creative and to explore new ideas, and after taking a course in Manchester I ran that business successfully for around 6 years, before a chance conversation with Sarah (Thackray) tempted me back to working in events.

What was it about the role at BeaconHouse Events that really made you excited?

I was at a bit of a crossroads with my business and it was during a conversation with Sarah that she asked if I knew of anyone who might be interested in helping to support with a new tech festival in the region. Running a business on my own was getting a little lonely and I missed being part of a team and that creative collaboration, so I joined the BeaconHouse team with the expectation of just being here short-term to deliver the project and, spoiler, I ended up loving it. TechNExt was delivered back in June and it was a steep learning curve to understand the nuances of the North East tech sector, but that learning has been so valuable to bring to the variety of projects that I am working on now.

The opportunity to be part of an event that was going to have such an impact on the region was just too exciting an opportunity to turn down.

How did you find working on the TechNExt festival? What did you get involved in?

The tech sector was completely new to me and there was a lot of new terminology to learn! The tech sector in the North East is big and blossoming and it was a fantastic opportunity to see the scale of the businesses that are operating here, I had no idea about the work that a lot of them were delivering or how many businesses are based here in the region. There were over 50 events taking place across the week so I was the point of contact for a lot of the businesses who were organising fringe events and had a unique opportunity to work with a wide range of different clients in unison to bring the festival to life.

We had an ambition to create a ‘good festival’ so a lot of work went into finding venues who were forward thinking when it came to accessibility and sustainability, which was really important to the festival team. That meant a lot of work behind the scenes to make an event like TechNExt look seamless and, with working venue side for the majority of my career, I guess brought quite a unique perspective to the team because I understand the level of communication and detail that venues need to deliver something brilliant for our delegates.

The week itself was amazing, we were onsite across the whole of the North East delivering everything from an industry dinner to a talent fair, festival party and main stage event – it was a busy week but it brought together everything that I enjoy about events and we really had each other’s back as a team during the stressful moments.

What does an average day look like for you?

Now that TechNExt has been delivered and we’ve completed our evaluations and project reports, I’ll be starting to work with different project groups on some big client experiences, including a leadership event taking place in the September and an annual conference and party for one of our biggest clients. I’ve been working on sourcing the best speakers for each event, briefing them and organising venues and travel. I’ve been onsite recently too, supporting on the reception to welcome guests and make sure they are comfortable with the running of events and where to go if they have any questions.

My role is part-time and I sometimes work from home for part of the week so I always try to get some fresh air along the coast to break up the day too. We’re so lucky here in the North East that you can enjoy the coast and countryside but still be close enough to the city centre to easily commute to the office.

Is there anything about your role that you think would surprise people?

The amount of information that you can absorb on a whole range of topics really surprised me when I moved agency side. I’m pretty curious by nature and I really enjoy learning about new topics or ideas and you have the opportunity to hear some incredible people speak while you are working at an event.

Recently I supported with the delivery of an event for the National Centre for Ageing and I was fascinated to hear about the work they are doing with ageing populations in the UK, something which is going to become more and more important for employers to consider in the future. Working across such a range of different clients really opens your eyes to new experiences and opportunities which, if you’re interested in hearing new ideas, can be a real perk to the role.

I was also really surprised about the options to continue a career in events as a working mum. Catherine and Sarah have built a business that empowers women to come back into the workplace and use their skills, and there are policies in place that allow me to work from home some of the time so I can be there for the school run, then pick up again later in the evening. I didn’t expect that going back into the industry and I would encourage anyone who is considering a career in events not to be put off by the assumption there is no work-life balance – it’s worth having the conversation!

If you could design an event for any client in the world, who would be the dream?

It would have to be a large scale interiors conference or festival. We would have the best speakers in the industry, stations where delegates could learn and have a go at upholstery or upcycling and stands for people to find out about the latest trends and be inspired. That would definitely combine by two career passions in one!

We’re currently recruiting for a project coordinator like Katie. If you are interested in a career in events, we would love to hear from you. Visit www.beaconhouse-events.co.uk/careers to view our current vacancies.

Structure, sports, and snack drawers – Meet our Office Manager Ashley

With our client portfolio growing and more people than ever joining the BeaconHouse team, we knew it was time to bring in an expert to make sure our processes were robust and we had a strong foundation for our continued growth. With this being a completely new role for the business, we knew we had to find someone who could get stuff done but also be a great culture fit for the team. Enter, Ashley.

Ashley brings over five years of senior executive support experience to BeaconHouse and is supporting the leadership team with business operations and finance, freeing them up to deliver what they do best; creating connections, getting out onsite and driving the business forward.

We caught up with Ashley to find out how she’s finding being an adopted Geordie, why process is an important part of creativity and why the snack drawer should never be empty…

What does your career path look like before you joined BeaconHouse Events? 

After my AS Levels, I got a little bit bored of being in full-time education and as I’m a very practical person, I just felt that I needed to be out in the world doing something. I started working in admin and finance and then trained to be a personal trainer which is where my love of fitness started (you can still find me in the gym most mornings before I walk into the office).

My first ‘proper job’ was working in admin for a property developer and within two months I was promoted to executive assistant when they saw that was where my skills really lay. This was where I really started learning what it takes to make an office run smoothly, how to be an effective PA and the trick of creative problem solving. I realised that I enjoyed, and was good at, business operations and that’s what I’ve specialised in since. My last role before joining BeaconHouse was at a legal tech firm who were going through substantial growth and needed help to really get their processes and procedures in place to make the journey as smooth as possible for the team.

From your experience of working with a business as they grow, why do you think the background processes are important?

The events sector is so creative and it is my role to put best practice, procedures and shortcuts in place to free up the senior team and the delivery team, so they can spend more time with clients, coming up with creative ideas and researching the latest trends rather than being bogged down with all those tasks that suck up your time and don’t always hold much value when you’re busy delivering client-facing content. As we are growing and welcoming more people to the team, it’s important to have steps in place to help them feel confident and empowered to do their job well as well as the space to learn and grow into the role.

That was what really drew me to BeaconHouse; as soon as I started talking to Sarah and Catherine, they told me their plans to expand and bring in more talented people and I was so excited about the prospect of working with them to put purposeful and impacting structures in place to help them reach their goals.

What does an average day look like for you?

I start my day at the gym before walking into the office at Hoult’s Yard. I live in Heaton, so it is a really nice walk to get into work, especially in the sunny weather we’ve had recently.

First thing on a morning, I always reconcile the banking transactions! We obviously deal with a lot of suppliers and payments coming in and out so luckily, I really enjoy this side of the role. Getting that ticked off the list on a morning means I concentrate on other tasks during the day knowing the team have everything they need to deliver amazing events. After that, it’s onto building processes for things like ordering merchandise or logging holiday requests – we have a few new procedures being bedded in at the moment so I’m keen to get feedback on how they are working. I work a lot with the internal sustainability team so after any meeting with them or the senior team I general, I make sure everyone knows who is leading on which tasks, so everything run smoothly.

Working in such a busy sector, the events managers are often out and about so I make sure we always have their favourite snack on hand to give them little boost during the day. The office dogs don’t get forgotten either, I really miss spending time with my Labrador cross, Eddie, who is back in Worcestershire, so I always make sure to give them a cuddle and a snack during the day.

Where can we find you when you’re not in the office?

I love sport (watching and playing) and exercise, and I used to be part of rounders league back home, so I wish we had similar here in the North East, but there doesn’t seem to be one – we’ll have to get one started! Other than that, I make an effort to get to as many Newcastle games as possible, even when I wasn’t living here, I visited every month or so to go to games. Luckily, Lewis and Grace in the BeaconHouse team are fans of the club too so I’m in good company.

I’m such a foodie so living in Heaton is perfect too. All of the little independent restaurant and cafes are amazing, and my current favourite is Aidan’s Kitchen in Sandyford. Hoult’s Yard is such a hidden gem too. Because I’m so organised during the week, I try to be more relaxed and go with the flow on a weekend, so anything goes. I love walking, so being so close to the Northumberland coast is a real bonus, especially the lovely country pubs – I thought I knew the area well from visiting often but I keep finding new places to explore!

While you don’t work directly on events, who would be your dream client for BeaconHouse to work with? 

Anything in football! Being part of the organisation of the major events, like the overseas international camps in the summer for the England men’s and women’s team would be amazing – there is so much planning involved to making all the basics run smoothly before they even kick a ball. Things we often don’t think about, like getting their passports and travel arrangements ready, daily itineraries, kits and dietary requirements sorted, I would be in heaven organising something like that.

If you are interested in a career in events, we would love to hear from you. Visit www.beaconhouse-events.co.uk/careers to view our current vacancies.

What’s the Meta? How technology will impact the future of corporate events

During the pandemic we unlocked the possibilities of technology and used digital platforms to continue to allow our clients to connect and inspire their stake holders, even when they couldn’t be physically together. One of the main things we took away from TechNExt 2023 was the idea that technological advancements are the most impactful when they keep real people at the heart of the process, so we asked our team where they think tech could give our delegates even more…

Creativity

With the advent of more established platforms for virtual world building, the sky is literally the limit when it comes to your virtual event venues! There is no reason to be limited by what is possible IRL, your event could be held anywhere in the world or you can surprise and delight your attendees with a completely new landscape, the only limit is your imagination. If you are running a hybrid event, why not build a digital replica of your event space and allow people to interact with your on-site teams in real time – something that might not always be possible to accommodate in the real world. Want to hold your event on the moon? Go for it!

Sustainability

At BeaconHouse we are always looking for ways to reduce our impact on the planet when it comes to our events, and this includes how we adopt technology to combat issues like our carbon footprint from unnecessary travel. Hosting some, or all, of your event in a virtual world could be the answer to costly plane tickets as well while addressing environmental concerns at the same time. Alongside exploring options for virtual worlds, you could also look at current mainstream technologies such as live streaming events – advances in internet speeds and 5G are making video and streaming easier than ever.

Inclusivity

Not everyone is able to attend events in person, and if you are looking to have a truly inclusive experience it is important to represent every voice in the conversation. Giving your delates the option to experience an event through a VR headset, or similarly without, at home could be the answer to engaging with previously hard to reach audiences, while digital ways to participate in conversations could allow the quieter voices in the room to be heard and open the floor up to previously unheard ideas. In recent years there have been huge step forward when it comes to using tech to bring people from around the world together – but language barriers can sometimes cause a problem. Consider using a live translation solution to make sure everyone is welcomed and included.

Learning through data  

With every event we want to learn from the data collected on site to make the next experience even better for the people attending. Advances in wearable technologies are now allowing corporate events teams to collect and study delegate data including how they move around the venue, how long they spend in each session or even emotions during different parts of the experience. At the moment this tech could be built into a lanyard or wristband but with a bit of creative thinking the trusty feedback form could be a thing of the past.

World-Class Speakers

If ABBA can do holograms, why can’t we? We all want our delegates to come away inspired and motivated from our events, and often it is the key note speaker who does just that. But what if they didn’t have to be there in person? In the future holograms could be delivering the ideas at corporate events, allowing a people outside of major cities access to the biggest names and the newest ideas and their much more exciting than a video call!

Remember that just because the tech exists, it doesn’t always mean it is the right solution for your business – consider Jurassic Park, just because we can doesn’t mean that we should! It all come back to people. When adopting new technologies, it is important to consider if the digital space inclusive for all ages and work with an expert to make sure it is immersive, innovative and as engaging as the IRL event.

At BeaconHouse Events our team is always one step ahead of the latest trends and advancements in the sector. If you would like to talk to one of the team about your goals for 2023/24 or how events can form part of your strategy, give us a call on 0191 691 3456 or email info@beaconhouse-events.co.uk.

We’re growing our team in line with major new client wins.

The team has been hard at work already this year delivering work including the creation of two customer events and an annual general meeting in April for Newcastle Building Society and the ‘Good to Grow’ event in partnership with North of Tyne Combined Authority in May, with the latter attracting over 150 business leaders to discuss what doing good business really means. Future delivery will include a celebration for adults, children and young people who care for a loved one in partnership with Newcastle Carers, a two-day community conference with No Code North East for makers and platforms to showcase, learn, and play and a series of staff engagement events across 2023/24 with CF Fertilisers. We’ll also be working on a 3-day conference for a national oral and dental research society, taking place in autumn 2024.

We’re also working with teams at Dynamo and Sunderland Software City to bring to life TechNExt, a major new week-long festival created to champion and promote the North East’s blossoming tech sector.

Sustainability and ESG strategy will continue to form a key pillar of our 2023 work as we continue to support ambitious North East businesses across the emerging tech, education, innovation, architecture, healthcare and creative arts sectors.

Our co-founder and director Sarah Thackray said “We are an ambitious agency with a client portfolio which stretches across the whole of the UK. The beginning of 2023 has been incredibly busy as we work towards our ambition of a 25 percent increase in revenue this year and we are delighted to welcome new faces to the team as we continue to achieve our goal.

“Post-pandemic we have seen an increase in clients looking for innovative, modern event solutions to engage with their internal teams and stakeholders. Our rapid growth means that we have scaled our team, bringing in new talent to the agency to cope with the rise in demand. Since the beginning of 2023 we have welcomed two new project co-ordinators, as well as an office manager to support delivery of our busy portfolio.

“Earlier this year we were proud to be awarded the Good Work Pledge from North of Tyne Combined Authority. This award recognises our efforts to be a fair employer, our commitment to staff health and wellbeing and our demonstration of social responsibility in the region. We have some incredible projects in the pipeline this year and these ambitious plans will mean more opportunities for new talent to join the BeaconHouse team. The talent in our regional freelance community is fantastic and we are always looking to speak to resourceful and trusted people to partner with us.”

“The launch of our ESG strategy will form the backbone of our future growth. This action plan includes steps to reduce carbon emissions by 5 per cent year on year, with the aim to be a carbon neutral business by the end of 2027 alongside supply chain engagement, research into sustainably sourcing materials, digital solutions to limit single-use print and staff training to upskill the team on the future of events both in-person and online. The inclusion of financial resilience was important to us as a team, without a robust business model you simply don’t have the capacity, skills or resource to invest back into the wider community. Everything that we have planned works in tandem with our growth plans for the coming years and allows us to support our clients to achieve both their business ambitions, while supporting them to reach their own ESG goals too.”

To register your interest in forthcoming positions please email your CV and cover letter to joinus@beaconhouse-events.co.uk